Frequently Asked Questions

  • What size storage unit do I need for my belongings?

    Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.

  • Can I access my storage unit anytime?

    Our gate is open every day from 6:00 am to 9:00 pm, so you can reach your unit before work or after dinner without calling ahead. The property is gated, fenced, and monitored by 24/7 video surveillance. If you need something outside gate hours, call or text (636) 937-7504 - we answer from 6:00 am to 11:30 pm.

  • What security measures are in place to protect my stored items?

    Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

  • Can I change the size of my storage unit if my needs change over time?

    Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.